Terms & Conditions
Prices are exclusive of GST and shipping.
Due to the nature of handmade glass, colours may vary within each batch. This does not represent a production fault.
All prices are subject to change at any time, without notice.
Phone and email orders are accepted. Contact us at +61 427 841 353 or
Please call +61427841353 prior to returning any product. Customer is responsible for return shipping charges.
Returns made within 14 days of the original purchase are eligible for store credit. Merchandise must be unused and in the original packaging. Damaged items or used materials will not be accepted.
No returns after 30 days. No returns on special orders.
All damage or order variances must be reported within 24 hours of receipt.
We accept American Express, MasterCard, Visa and Apple-pay. The card will be charged once the order is finalised with actual colour weights and shipping costs.
Please note that COE is not necessarily a representation of compatibility. Kugler Australia is not responsible for breakage due to compatibility issues. You should test all colours for compatibility prior to production.
Variation may occur between different batches of the same colour.