Shipping within Australia

Upon receiving your order by phone or email an invoice will be sent to your email address that will include shipping with Australia Post or DHL and also include GST. If you have an account with a preferred shipper we are happy to use them.

Kugler colour rod weights are variable. You will receive 1 whole un-cut bar, ranging in weight from 0.45 Kg – 0.70 Kg. For 1 Kg orders, you will receive 2 whole un-cut bars. Your order will be accurately weighed and charged accordingly. For larger orders you will receive as close to the requested weight as possible. Powder and chips are sold in increments of 250 grams.

Prices on this website are exclusive of GST and delivery charges.

You are welcome to come to our stock room by appointment. Please phone +61 427 841 353 to arrange a time.

Prices are subject to change without notice.

Shipping International to New Zealand

Based on the contents and value of the shipment, the New Zealand Customs Service may assess duties & taxes or fees to be paid by the addressee before the shipment can be retrieved. New Zealand has a duty-free import of below ($1,000 shipment value), which is calculated via a formula that considers the following:

– Shipment Value

– Freight Cost

– Duties Applicable to your goods

– GST (15%)

If the amount combined of GST and duties reaches NZ$60, you will have to pay the applicable duties and the Import Entry Transaction Fee (IETF) which is around NZ$50.

Returns

Please call +61427841353 prior to returning any product. Customer is responsible for return shipping charges.

Returns made within 14 days of the original purchase are eligible for store credit. Merchandise must be unused and in the original packaging. Damaged items or used materials will not be accepted.

No returns after 30 days. No returns on special orders.

All damage or order variances must be reported within 24 hours of receipt.