Shipping & Returns
Delivery charges and GST will be added on to all orders. Prices on this website are exclusive of GST.
Prices are subject to change without notice.
Shipping International to New Zealand
Based on the contents and value of the shipment, the New Zealand Customs Service may assess duties & taxes or fees to be paid by the addressee before the shipment can be retrieved. New Zealand has a duty-free import of below ($1,000 shipment value), which is calculated via a formula that considers the following:
– Shipment Value
– Freight Cost
– Duties Applicable to your goods
– GST (15%)
If the amount combined of GST and duties reaches NZ$60, you will have to pay the applicable duties and the Import Entry Transaction Fee (IETF) which is around NZ$50.
Please call +61427841353 prior to returning any product. Customer is responsible for return shipping charges.
Returns made within 14 days of the original purchase are eligible for store credit. Merchandise must be unused and in the original packaging. Damaged items or used materials will not be accepted.
No returns after 30 days. No returns on special orders.
All damage or order variances must be reported within 24 hours of receipt.